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✨ Nestled in his snowy glass globe, Midnight watches the falling snow with calm curiosity.
His golden eyes reflect the winter stars — quiet, loyal, and mysterious.
Perfect for those who love serenity and night magic. 🌌
❄️ Pure as the first snowfall, Snowflake rests in her crystal world with eyes like morning frost.
She brings peace, purity, and grace — a symbol of quiet joy and winter dreams.
🎠 Forever curious, Pumpkin lifts her tiny paw to chase the invisible snowflakes.
Her warm orange fur glows against the icy backdrop — playful, bold, and full of Christmas cheer. 🎄
🌨 Ash gazes upward at the falling snow, brave and curious beneath the pine branches.
His soft stripes and bright eyes capture the wonder of every winter adventure.
🌙 Sitting beneath the glowing moon, Luna seems to guard the secrets of winter nights.
Her silvery-blue coat shimmers with light — graceful, wise, and full of quiet strength.
☁️ Wrapped in the glow of golden snow, Maple naps with a smile that melts hearts.
She reminds us to slow down, breathe, and enjoy the warmth of home.
✨ With a soft purr and sleepy eyes, Amber shines like a candle’s light.
Her gentle warmth brings calm to every room — the spirit of comfort and peace.
🎁 Shadow takes a step toward the sparkle of falling snow.
Playful yet cautious, she represents curiosity and the joy of discovering the little wonders of life.
🌠 Under the dance of the aurora, Aurora gazes upward with blue eyes full of wonder.
She embodies hope, magic, and the beauty of winter nights — a favorite for dreamers.
Each ornament holds a story.
Each cat brings its own charm — serenity, curiosity, or joy.
Together, they remind us that even in the quiet of winter, warmth and wonder are always near. 🕯🐈⬛
Dedicated to Prompt and Efficient Order Delivery
At konluka, we value every customer and are committed to ensuring that your orders are handled with the utmost care and delivered efficiently. Below, we outline the step-by-step journey of your purchase, from payment confirmation to final delivery.
Delivery Area:
Currently, we deliver exclusively within the United States.
Order Cut-Off Time:
Orders placed before 11:00 PM China Standard Time (Shanghai) are prioritized for processing on the same day. Orders placed after this time will be processed the next business day.
1. Payment Confirmation
2. Order Processing
3. Shipping Details
We deliver your goods by commercial courier.
Shipping Fees:
4. Order Tracking
For further assistance with tracking, feel free to contact us via email at any time.
5. Delivery Timeline
Shipping Method Selection:
Our system automatically selects the most appropriate shipping method based on various factors such as the platform, product size, and weight.
PO Box Restrictions:
If your shipping address includes a PO Box, our system will verify whether the selected shipping method supports delivery to PO Boxes. If delivery isn’t possible, our customer support team will contact you to provide an alternative address or assist with order cancellation.
No Additional Fees:
We charge only for product costs and shipping fees. Customers are not required to pay import duties, additional taxes, or VAT (Value Added Tax).
If you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help!
The konluka customer service team can be reached at :
Tel : +86 176 0767 5177
E-mail : service@konluka.com
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
Enhanced Return & Cancellation Policy
At konluka, we strive to provide a seamless shopping experience and prioritize customer satisfaction. Below is our comprehensive return and cancellation policy, designed to ensure transparency and clarity for all customers.
Customized products are created exclusively based on the customer’s specifications provided at the time of purchase. Due to the personalized nature of these items:
No Cancellations or Returns:
Acknowledgment by Customers:
konluka is committed to customer satisfaction and offers returns or exchanges under specific conditions within 30 days of the delivery date.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Customers can choose one of the following:
Note: Store credit or exchanges may be processed faster than refunds, depending on the condition of the returned product.
Item Condition:
Return Authorization:
Documentation Requirements:
Evidence of Defects:
konluka cannot process returns for the following:
Covered by konluka:
Customer’s Responsibility:
Freight Reimbursement:
Contact Customer Service:
Provide Required Details:
Await Authorization:
Ship the Item:
Refunds:
Exchanges:
Parcels Lost in Transit:
Incorrect Address:
Return Labels:
Storage of Returned Items:
International Returns:
For all return and cancellation inquiries, please contact our customer service team at service@konluka.com.
Our team will respond to your request within 24 business hours.
By shopping with konluka, you agree to the terms outlined in this policy, ensuring a clear and smooth shopping experience for all customers.
The konluka customer service team can be reached at :
Tel : +86 176 0767 5177
E-mail : service@konluka.com
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
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