Order Acceptance and Limitations
We reserve the right to refuse or cancel any order at our discretion. Additionally, we may set restrictions on purchases, such as limiting quantities per customer, household, or transaction. These restrictions could apply to orders linked to:
If an order is modified or canceled, we will strive to notify you promptly using the email, billing address, or phone number provided during the purchase process. Furthermore, we reserve the right to restrict or block orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
To ensure a seamless shopping experience, you agree to provide accurate, complete, and current information for all purchases made through our store. This includes:
Timely updates to your account information are essential for successful transaction processing and effective communication about your orders.
Fraud Prevention:
Orders suspected of fraudulent activity or containing incomplete or inaccurate details may be delayed or canceled.
Customer Responsibility:
It is your responsibility to review and confirm the accuracy of all information provided before completing your purchase. We cannot be held responsible for delays or issues caused by incorrect or outdated details.
Policy Reference:
For more information about cancellations, returns, and refunds, please refer to our Returns and Refund Policy.
By placing an order with us, you agree to these terms, helping us maintain a secure and transparent shopping environment for all customers. Thank you for your cooperation!
The konluka customer service team can be reached at :
Tel : +86 176 0767 5177
E-mail : service@konluka.com
Company Address : East Room, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, No. 12 Hanqi Road, Guying Town, Huiji District, Zhengzhou City, Henan Province, China
Company Name : Zhengzhou Xiaopi Department Store Co., Ltd.
Working Time : Mon - Fri 08:00-17:00(UTC+8)
